When people book their cruise in Ireland with Shannon River, we like to ask them how they fared on the river to help us to improve our service.
We're happy to say the the feedback is overwhelmingly positive, and we're proud of our customer service. Below are some quotes from happy customers;
The best vacation I have ever taken.
I wanted to say thank you for all of your assistance and patience in getting our trip on the Shannon arranged.
It was the best vacation I have ever taken; everyone in my family feels the same way. I look forward to doing it again. Handling the boat ended up being fairly easy and the vistas were brilliant!
Frank Conway, Pensylvania, USA
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Probably the best holiday we have ever had.
I would like to say we had a fantastic time on holiday on the Shannon. It was probably the best holiday we have ever had. The staff were genuinely helpful and pleasant and the boat and linen were clean and fresh. We will be using Shannon River Boat Hire again next year. Thanks for a truly great service.
Farrah Deane, Dublin, Ireland
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Thanks for everything
We had a brilliant time and were very happy with everything - the boat was really well equipped and the service from Carrick Craft was great. The service from Shannon River was even better than from Carrick Craft - you were extremely helpful and there's no way I would have been able to figure out all the booking options so quickly without you, so thanks for everything.
Mary Byrne, Co. Galway, Ireland
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It was BRILLIANT!!!
It was BRILLIANT!!! We definitely want to go again and again! My Husband and I went with my Mom's and we brought our Dogs too, we all had a great time! The boat was excellent, such a great fun to drive it! Such an adventure! Thank you all so much and hope to get on a trip soon again!!!
Katalin Gabor, Ireland
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Thanks for all your assistance.
We all had a great time. The staff was very helpful getting us off and the videos really helped prepare us. Thanks for all your assistance.
Liz Promen, Virginia, USA
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We had a wonderful time on the river.
We had a wonderful time on the river and the service could not have been better. We really appreciated the friendly and efficient way that all the Carrickcraft guys helped us.
The boat was clean and in good condition. The design was perfect for our needs.
I wish we could be back someday. I am sure that my son and family will be. Thank you and best wishes
Don Webster, USA
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It was a really great expierience
We had a very nice boat trip on Shannon River and everything was fine. If we'll come back to Ireland we would like to do this again, it was a really great expierience!
Thanks a lot for your engagement, you and the other guys from Silverline Cruises did a great job, very nice and friendly. I wish you a nice day and thank you again for everything.
Melanie Kalchofner, Switzerland
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We had a fantastic time!
We had a fantastic time! Everything went smoothly and we had a relaxing weekend. The kids loved it too especially the locks! In one of them we got stuck with the current as you can see in the attached pic. :) but got back on track pretty soon.
The weather was wonderful and we could enjoy the deck most of the time. We ill definitely do it again
Teresa Luppino, Dublin, Ireland
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Thank You So Much For Your Help
Just want to thank you so much for your help in booking our boat yet again this year.. We had a great time and have no complaints (as usual)
Hope to speak to you again next year.
Louise Coleman, Dublin, Ireland
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Thank so much for everything
Thank so much for everything you helped me. It was amazing fantastic holiday. we are all satisfied about our holiday. I think I may call you again next summer holiday. Thank you so much again.
Hyun-Jin Choi, Dublin, Ireland
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Everything was perfect.
We enjoyed our stay on the Irish waterways very much and everything was perfect.
Ulrich Wintersol, Leverkausen, Germany
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I was as always delighted with your excellent service
We had a lovely time on our cruise, despite the awful weather, we had to stop so I could buy a furry hat, gloves & more socks it was so cold & wet. I deliberately chose a boat with an inside steering position too but Stewart says he likes the challenge of being outside in all weathers! Cruising on the Shannon is so varied, this time we experienced some still water in the canal and for the first time ventured out onto the Loughs which was very different. I was as always delighted with your excellent service, help & support and look forward to booking with you again next time.
Kate Morris, Cheshire, UK
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It was brilliant.
We had a fabulous time on the Shannon. A cushion for the driver's seat would have been appreciated too - other than that it was brilliant.
Josie O'Farrell
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A perfect time
Thanks very much. It was great. A perfect time. We ll definitely go for an other trip in some stage. Your service was great.
Martin Glaeser, Kilkenny, Ireland
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We had a great time
Many thanks for your help in arranging our trip on the river Shannon. We had a great time, the boat was really comfortable for the two of us and was very well equipped. Everyone at Silver Line was very friendly and helpful and we shall have no hesitation in recommending you and Silver Line to anyone who asks us about our trip. We sailed north from Banagher and did not quite make it to Carrick, but this could have been achieved if we had wanted to do more sailing each day. On the return we had an 'interesting' sail south through Lough Ree facing a strong southerly wind, but it has given us something to talk about to our friends!! Once again many thanks. With very best wishes for your continued success
Keith & Irene Watford, Nottinghan, UK
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We did have a great holiday.
We did have a great holiday even when it was raining! It was a very relaxing experience and we had no problems with the boat, I think the thing that made the holiday so enjoyable was the Irish people who we met on our travels everyone is so friendly and they can't do enough for you. We might be back again next year and if we are i will contact you about a booking
Michael Flett, Banffshire, Scotland
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Really, Really Fantastic Time
I would just like to confirm that we all had a really, really, fantastic time.
Jim Moore, UK
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Everyone Enjoyed Themselves.
Many thanks for your email. We had a fantastic time and will definitely be doing it again, especially since we have now mastered the locks!!! We didn't have any issues and everyone enjoyed themselves. Again many thanks for your help.
Michelle Rafter, Ireland
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Was a great time we had.
Oh but a distant memory. Was a great time we had, weather improved last two days so that made it good... Attached a few images of the trip, Thanks, and next year may do again
Joe Lennon, Dublin, Ireland
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We all had a really, really, fantastic time
I would just like to confirm that we all had a really, really, fantastic time
Jim Moore, UK
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Ah yes it was brilliant experience
Ah ye it was brilliant experience, great craic, some serious drinking and fishing took place. Who knew pubs didnt close until you were ready to go home !!
Setting out it was lashing rain, we were fearing the worst but after a few mins the sun came out n stayed dry for the whole wkend. Would have been great to have a full week on board, sure maybe the next time we will. Thanks for all you help.
Alan Padden, Ireland
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We Would Book Again and Would Do It Through You.
Hi Brian we had a great time thanks for asking,We would book again and would do it through you again.The service was great anything we asked we got a reply about. We will recommend you to friends in the future. Again thanks for all your help.
Dustin Richardson, Dublin, Ireland.
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They had a bril time
Hi brian just to say thank you for organising the boat for my husband and 2 brothers last weekend. They had a bril time.
Ber McWey, Co. Laois, Ireland
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Had a Great Time
Hi Brian had a great time.
Mark Scarff, Dublin, Ireland
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We Thought the Service Was Great
We had a great time on the river, we wished we could have spent longer cruising, but our time home just didn’t allow.
We thought the service was great, and very responsive, and we thank you for all your help. We will definitely do it again, and for longer next time!
Cormac Treanor, Connecticut, USA
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We Have Been Very Satisfied With Your Services.
We have been very satisfied with your services and strong follow up on everything. Thank you!
We also had a very fine holiday in Ireland and on River Shannon. Beautiful country – very very nice people!
John Tonnes, Norway
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We Had a Great Time and All Went Very Well.
We had a great time and all went very well. Everything was as good if not better than advertised and we plan to do this again in a couple of years.
Mike Dawson, Washington, USA
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We Had a Wonderful Time!
Brian, we had a wonderful time! The boat was in good shape; my daughter-in-law thought the kitchen was incredibly well laid out and so she made homemade bread while we were in docked at Garrykennedy! Some of the harbours had been spiffed up since we were there ten years ago. The cruise from Portumna to Garrykennedy was completely sunny, we dodged every cloud and shower! Nice work!!
Jan Davis, Massachusetts, USA
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I’d Certainly Do It Again.
Yes great trip. The boat was perfect, well equipped and everything worked as expected. Staff at Carrick were very helpful and friendly.
I’d certainly do it again at some time in the future – maybe in a bigger boat.
Susan O'Neill, Kildare, Ireland
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Everything Worked Out Very Smoothly.
It was nice meeting you and Robert when we were in Roosky. It's too bad that we had to leave the next morning. I know that Mark would have enjoyed the Shepherds pie.
The boat was well maintained and in very good condition. We enjoyed the cruise. Thanks for pulling all of this together Brian. Everything worked out very smoothly.
John Anderson, Minnesota, USA
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Would Thoroughly Recommend the Weekend
The weekend was fantastic and the service and boat and everything was excellent ...again thanks for the help with the weekend. Would thoroughly recommend the weekend to anyone.
Kieran O'Sullivan, Dublin, Ireland
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A Must Do.
I'd just like to say that we all had a great time, it was a great weekend - one of the best weekends we've organised. Everybody was very helpful and we found the boat to be in great condition with everything we on-board that we needed.
Thanks for your help, we will definitely be booking it again and I would have higlhy recommend it. A must do.
Barry Kirby, Dublin, Ireland
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We had a brilliant time on the Shannon.
We had a brilliant time on the Shannon... Not one Complaint. The Boat was Fab & the Experience was even better. We will be doing it again in a year or 2 & have gone on about it so much to our friends that hopefully you'll get a few bookings & have recommended your Company.
Thank you so much, your staff were so friendly & very helpful.
Ann Byrne, Dublin, Ireland
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It was the Best Trip Ever
The trip was wonderful and it was the best trip ever...everybody enjoyed, we had a cocktail party on the boat, BBQ beside boat, had great fun. Definitely I will recommend to someone who would like to go for an amazing and unforgetable break.
Mike Zhang, Dublin, Ireland
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We had an Absolutely Brilliant Time
We had an absolutely brilliant time. The boats were brilliant and we were amazed at how everything worked (I have rented RVs in the USA with all the same features but nothing ever works). We had brilliant fun and everyone we met along the way were really friendly. I think the weather we got we were very lucky so I don’t know if we will top it when we come back next year.
It was also a brilliant and easy service for booking the boats so thanks again for that. Everyone who has asked me about the weekend has just got good reports and I recommended you guys.
Ronan Kernan, Dublin, Ireland
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We Had a Great Time
everything was great on the boat and we had a great time – felt like we were in a different world altogether. Weather was smashing so an added bonus.
Joe Knox, Kildare, Ireland
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An Outstanding Weekend
It was an outstanding weekend. The boat was fantastic and the service all round was excellent.
Liam Mannix, Kilkenny, Ireland
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